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Did you ship before she paid?
How did she pay, friends/famikly or goods/services?
Who did you you ship? With tracking?
What are the details of the transaction in your account?
Is shipping information included in the transaction details?
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Did you ship before she paid?
How did she pay, friends/famikly or goods/services?
Who did you you ship? With tracking?
What are the details of the transaction in your account?
Is shipping information included in the transaction details?
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If there is no transaction in your account, this might have been a scam.
If there is no transcation record, then there isn't much you can do.
In future, never send an item until you hae a PayPal transcation showing payment.
You could send the buyer a PayPal invoice with product details and ask for payment, but you are not likely to receive payment and you can force a recipient to pay just based on a promise to pay.
If you have more details or an online record of the payment it would help.
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If it was just a private email with no refence to a payment service or a PayPal transaction, there isn't much to do.
Did a sales site or payment service originate the e-mail?
How did the person learn about the product for sale?
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We're still missing details.
Did you have a listing on kixify?
Was the emai from PayPal or from another source. Stating PayPal somehere on the email doesn't mean its from PayPal.
How did the buyer find the product? Add details and a through explanation of how this all started.
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