Is PayFlow Out Dated as a payment platform? Getting a lot of failed transactions on WooCommerce

[europacific]

We are using PayFlow with WooCommerce, but I see that there is a new WooCommerce PayPal plugin that I've installed on another site that has way more features including Google/Apple Pay and Venmo. It seems that the PayFlow app is old and outdated and we are getting errors (generic 15005) from people checking out. 

There doesn't seem to be any info on PP about WooCommerce PayFlow Pro verses Woocommerce PayPal Payments. I've tried talking to support, but you get stuck with a level 0 support tech in India who has no idea what you are talking about. 

Can anyone point me to a detailed support page for these products as they arrear to be totally different beasts! 

[Kavyar]

Good day @europacific 

Thank you for posting to the PayPal community.

I understand that you are referring to PayPal Payflow Gateway is a legacy integration.

To resolve the issue you are currently experiencing, I recommend that the buyer try again using a different funding source for the payment.

For more information, please use the following https://www.paypal.com/us/cshelp/article/why-did-i-get-api-error-codes-15005-15006-and-15007-ts1425

Important: Please note that PayPal is no longer accepting new users for this feature. Existing users are required to upgrade to our Advanced Debit and Credit solution, which supports EMV 3DS (3DS 2.0) for PSD2. Our Advanced Debit and Credit solution offers highly customizable custom-card fields and reduced PCI Compliance requirements. For more information, please click on the following link: -  Set up advanced credit and debit card payments.

To integrate Advanced credit card and debit card payments, please refer to the detailed guide provided in the link below:

https://developer.paypal.com/docs/checkout/advanced/integrate/

https://developer.paypal.com/docs/checkout/advanced/integrate#link-golive

If you are still experiencing issues, please create an MTS ticket via the following URL  - https://www.paypal-support.com/s/?language=en_US  .Please ensure that you provide detailed information and error details when submitting the ticket.

Sincerely,

Kavya

PayPal MTS

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