Pay in 4 using Honey in Amazon disappeared

[twing8orette]

Hi. 

I have used a pay in 4 virtual card on Amazon several times. Normally, I would click on Honey and at the bottom would be the pay in 4 option. However, it is now gone. Is there a way to get it to pop back up or has PayPal decided to stop giving its customer that option on Amazon. Please note I'm not asking where I can find a card that is already approved. I'm trying to find out why the pay in 4 option isn't available using Honey any longer or if I have to do something different than the other times I have used it.

Thank you, 

Monna

[PayPal_Ayesha]

Hello @twing8orette,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know that you're unable to access PayPal Pay in 4 option and I understand this can be frustrating. Pay in 4 will not be available for all the merchants and products, only certain merchants and goods will be offered. Our system may also decided not to offer PayPal pay in 4 as a payment option in certain circumstances, such as where our checks suggest an increased risk of frauds or where data we hold suggests you may not be eligible. 

Regards,
Ayesha
 

[j71rivera]

 If i goto a website that accepts paypal payments I get offered the pay-in-4 option but as they have stated here it has stopped happening on Amazon. 

[Andria1982]

This does not answer our question. It can't be due to being qualified for it because I have a pre-approved amount. I used this for 3 separate orders from Amazon just last month.  Why has paypal removed this option from Amazon. That is what we want to know. 

[SteelersPittFan]

PayPal and Amazon don't have the best relationship unfortunately.

[DBJohnson2k]

It Not just with Amazon.  My honey pay in 4 have not work for any website since Dec 20, 2023 an update was done to both chome, and internet exployer.  when I call honey about it, they told me to call paypal.  when I call paypal, I was told they was working to get the matter fix.  But it still have not work since.  Now if the website take paypal as a payment, Your pay in 4 will work just fine.  But it dont work anymore under honey.