Paypal Scam transferred funds without my knowledge to an unknown bank account
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- May 4, 2024, 10:44 PM: email sent from paypal
You asked us to transfer $215.89 USD to your bank account, and we're processing this transaction now. - May 5, 2024, 3:15 AM: email sent from paypal
You added (9**) ***-0156. Your phone number helps us reach you quickly and ensures your transactions are more secure. - May 6[Removed. Phone #s not permitted]AM: I see the above emails. Remove new phone number, change password, etc. Submit claim to paypal
- May 6, 2024, 5:48 AM: email from paypal:
We've completed our review of your unauthorized activity case, and we’ve determined there was no unauthorized use.
Based on our review, we found this transaction is consistent with your PayPal history.
- May 6, 2024, ~6-7 AM: I try going back into the transaction to further the dispute, but it says I need to call (Sorry, we’re not able to change your case type. We request you to call us so we can change it for you.). I call, but of course, don't actually get to speak anyone and they say they'll get back to me with 10 days.
Is there anything else I can do? The transfer hasn't completed yet (Estimated arrival in bank May 8, 11:59 PM).
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Fraud & Phishing
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An unauthorized dispute through PayPal can only be approved when it can be determined that you were not the one who logged in to make the transaction.
So run a virus and malware scan on your computer because PayPal is only able to approve an unauthorized dispute when it is clear someone else logged into your PayPal account.
If someone accessed your device using a virus or malware, then the logins would look like you made them. If you can run a virus and malware scan, it would resecure your device. Afterwards save a report of the scan and provide it to PayPal's Customer Support. They may be able to reopen your unauthorized dispute with that information. You can find the different options for contacting Customer Support here.
Advice is voluntary.
Kudos / Solution appreciated.
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