I made a dispute December 4 2023 which was given a $104.99 provisional credit on a $518.99 transaction on December 14th 2023. My account has been permanently limited and received an email stating case closed in my favor and can withdrawal my funds. Nothing is in my account and doesn’t show any refund so called PayPal who stated they were confused what happened as a refund was attempted 5 times on March 5th and they couldn’t process it into my balance which is when my account became limited and no money is in my account still and only answer I get told is that the decision to limit my account is permanent and they appreciate that I want to regain use of my account but not allowed. But nobody will tell me why the activity log does not show anything regarding a refund or pending just like that. Just that 180 days to be allowed to withdrawal my money that doesn’t even show in my account. What does this mean? It feels like something is wrong when I only want to see the refund occurred which then I’ll wait the 180 days. I want to actually see the refund took place and see the money reflected in my account. How can I get proof they processed a refund??
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