How do I contact customer support?

[ahmedm99]

can someone provide me with an email to customer support?

I need to submit a request and each time it tells me no customer agents available at the moment

[Tevi44]

how do i send an email to paypal?

[Boxster964]

Horribly incompetent and non-helpful automated system. Can't get people on the phone haven't been able to use PayPal company is falling apart. I give up closing my account.

[kernowlass]

@Boxster964 

Click on settings and close account option on the left side of that page.

[Temp20221115C]

Can someone please let me know what the customer services email address is please. The message centre does not seem to be playing ball. Thank you. I am in the UK

[kernowlass]

@Temp20221115C 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[Temp20230524DS]

It's 2022. is there now zero way to contact PayPal?

I've tried via chat, email, and phone. All redirect to the same "chat" where no person is on the other end. Instead they "send an email" that's never responded to. Is this not insane!? I was a customer for 10+ years and watched PayPal degrade a lot, but I never imagined they'd get as bad as they are today.

[kernowlass]

@Temp20230524DS 

Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[jessabean]

I just got a new phone number and phone, I still have the old phone number and old phone for now. A while ago I changed my paypal info to my new phone in the login and security section, all are my new phone number (home, mobile and work) However when I logged in today it told me it was sending a message to my old phone to verify. Where do I need to go to set my new phone number so it won't ask to verify with old phone number? Login & security and Personal information both had my new phone number in it already so it must be somewhere else. Thank you to anyone who can help

[Justin018]

Can someone please provide me the telephone number of PayPal Customer Care (UK)? Thanks

[kernowlass]

@Justin018 

Click on HELP AND CONTACT bottom of paypal pages > contact us > call us.

Pretty easy really and country specific so can't give out numbers.