Customer needs copy of receipt

[Nonprofit_chick]

My customer needs a copy of her receipts.  Is there any way for me to resend them to her?  

Her email account was wiped by her IT people and she needs the receipts (11 of them) for her business expenses.  

I have the emails that I received as notice of payments received from her but I would prefer to not send those.  

Is it possible?  I've already spent entirely too much time searching for a solution.

Thanks!

Becky

[DPCreations]

How did your customer pay, invoice, PayPal here, or something else?  Different payment methods will have different options for receipts.

[Nonprofit_chick]

Please excuse my ignorance on this subject, I am new to this job.  

These are neither invoice payments nor PayPal Here.  We have another program that allows registration for classes, that program talleys the amount then sends the customer to PayPal to pay via PayPal account or credit card.  99% of my customers don't have a PayPal account (this one doesn't) so they use the "Pay with a credit card option."  I'm not sure if that means this is the "shopping cart" payment or not.    

I hope that answers your question.

[DPCreations]

What program are you using to for the registration and payment for services?  It seems that the problem is with that service not PayPal.  You should probable discuss this with the people who wrote the program and find out how they integrated PayPal into the registration service.

[Nonprofit_chick]

What I want to do is send her a copy of the tranaction that is in the "Activity" section of My PayPal.  Is it that possible?  

[DPCreations]

It depends on how the payment was made.  If it was paid with PayPal Here then you can re-send an e-mail receipt from the PayPal Here phone app, assuming you have the e-mail of the buyer.

I don't think there is a way to re-send and invoice from PayPal.  Your e-commerce web site program may have that option if it was the program which created the invoice and sale..