Receiving Payment from International Ebay Bidder

[Brob1]

I had a fixed price Ebay auction which ended yesterday.  My auction settings specificy no international bidders.  The bidder is from China but uses a "care of" shipping address in Portland Oregon so technically there is a U.S. shipping address and it bypasses my excluded bidder settings.  The buyer is saying Paypal is not allowing them to pay.  They are telling me that Paypal says I do not allow international payments.

I thought all accounts (mine is a personal account) could receive international payments?  I realize the fees could be different than the 2.9% + .30, but the buyer says they have even tried paying in USD and they get messages saying the receiver does not accept international payments.

Ebay support said it is a buyer issue, but the buyer is telling me it is my PayPal setup.

Any thoughts?  Thanks.

[Brob1]

I do not have an option for Payment Receiving Preferences in My Profile.  You must have a business account??

In my profile, I get Account, Security, Payments and Notifications. 

Under Account, I can add a profile picture or change my name, have account options of upgrading to a business account or closing my account, or updating my address, email or phone #.

Security is what it is.

Payments relate to outgoing, not incoming.

Notications are my preferences.

The paypal support person I spoke to suggested they could update my Payment Receiving Preferences to Yes for international addresses.  I told them no since I do not want to ship international and it really should not apply in this case since the address is not international.

[Brob1]

Ok.  I found that page under Getting Paid and Managing my Risk --> Blocked Payments.

Will play around with this a bit....

Thanks.