Keyword Search

CPA-Rich
Contributor
Contributor

What happened to the keyword option under Advance Search?

 

I'm quite upset that the advanced search no longer has a keyword search option. I need to sort out a number of transactions by Item Title. The basic search now doesn't do anything that I cannot accomplish by downloading history and the advanced search is useless for anything other that searching for a single transaction. This is going to make generating reports for our company a laborious manual task.

 

I'm hoping that this is just an oversight with the web upgrade and that the keyword search will be added back in in the immediate future.

 

I realize I can accomplish this in Excel, but this is a rather laborious work around.

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3 REPLIES 3

snowshoe
Frequent Advisor
Frequent Advisor

As this is a member to member help group, we cannot speak for what changes PayPal makes. 

 

If you want to submit changes and/or requests you do have a few options:

 

You can use the Site Feedback link from within your PayPay Account. The link is on every page. There's a survey question to answer and text box below. Use the text box to submit your suggestion or change. Seems they do have folks that look at the submissions.

 

And you can reach out to PayPal through Twitter @AskPayPal or via Private Message on their Facebook page at https://www.facebook.com/PayPal

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CPA-Rich
Contributor
Contributor

I found the keyword search. Oddly enough, it's not under Basic or Advanced Search. It's under History, Reports, History and Search, and then Transaction Finder at the bottom of the page. Even the help desk person that I spoke to, and the people he spoke to, did not know it was there.

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Butchers_Shop
New Community Member

Did you do this from the new Paypal site or the Classic site? I am having a heck of a time finding anything about keyword or title search anywhere on Paypal. Thanks!

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