Merchant cancelling subscription

mudwoman
Contributor
Contributor

I accidently set up my PP button to generate a subscription instead of a one-time payment. I now have about 6 or 7 people that I have to cancel "subscriptions" for. I'd like to do it for them on my end, rather than contact each one and talk them through it. (I will contact them and let them know about this, and that they will get a cancellation notice.) Is there some way to do this on the merchant end? Thank you!

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1 ACCEPTED SOLUTION

Accepted Solutions
Solved

Quandary
Advisor
Advisor

See if this works:

 

To cancel, suspend, reactivate, or change a subscription:
* Log in to your PayPal Business or Premier account at www.paypal.com.
* At the top of the page, click Activity.
* From the Transaction drop-down menu, click Subscription agreements.
* Use Search for transactions or any combination of the drop-down menus to locate a subscription.
* Locate the subscription that you want to modify and click the subscription name.
* The Subscription details page opens.
* Click an action button or link:
  Cancel
  Suspend
  Reactivate
  Change
  Confirm or save changes.

The page is refreshed with a confirmation of the action taken.

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2 REPLIES 2
Solved

Quandary
Advisor
Advisor

See if this works:

 

To cancel, suspend, reactivate, or change a subscription:
* Log in to your PayPal Business or Premier account at www.paypal.com.
* At the top of the page, click Activity.
* From the Transaction drop-down menu, click Subscription agreements.
* Use Search for transactions or any combination of the drop-down menus to locate a subscription.
* Locate the subscription that you want to modify and click the subscription name.
* The Subscription details page opens.
* Click an action button or link:
  Cancel
  Suspend
  Reactivate
  Change
  Confirm or save changes.

The page is refreshed with a confirmation of the action taken.

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mudwoman
Contributor
Contributor

Perfect! Thank you!

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