My address is not recognized

zintkalaluta
Contributor
Contributor
Why is my shipping address not recognized but a smaller town than mine able to be entered?
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1 ACCEPTED SOLUTION

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PayPal_Leslie
Moderator
Moderator

Hi zintkalaluta,

 

We appreciate you reaching out to the community. You should visit www.usps.com and click on "Look Up a ZIP code" under the Mail & Ship tab to see what city/town is associated with your zip code. You may not be using the same town as what's listed by USPS. Also, be sure to include a street address on your PayPal account; not just a PO Box. 

 

Hope this helps!

 

-Leslie

 

 

If you see a helpful post, please accept it as a solution or give the author kudos. Thanks!

 

 

 

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DPCreations
Frequent Advisor
Frequent Advisor

Does a postal carrier deliver your mail?

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zintkalaluta
Contributor
Contributor
No, but I figured it out thank you.
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Solved

PayPal_Leslie
Moderator
Moderator

Hi zintkalaluta,

 

We appreciate you reaching out to the community. You should visit www.usps.com and click on "Look Up a ZIP code" under the Mail & Ship tab to see what city/town is associated with your zip code. You may not be using the same town as what's listed by USPS. Also, be sure to include a street address on your PayPal account; not just a PO Box. 

 

Hope this helps!

 

-Leslie

 

 

If you see a helpful post, please accept it as a solution or give the author kudos. Thanks!

 

 

 

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