why is my donate now button not working?

lurtnowski
Contributor
Contributor

I dont understand why my donate now button at

http://chuckheavy.org/

displays an error when clicked.

The HTML for that button is

<form action="https://www.paypal.com/cgi-bin/webscr" method="post" target="_top" style="margin-top:10px">
<input type="hidden" name="cmd" value="_donations">
<input type="hidden" name="business" value="an email address">
<input type="hidden" name="lc" value="US">
<input type="hidden" name="item_name" value="Charlie Humphrey Kaeding Foundation">
<input type="hidden" name="no_note" value="0">
<input type="hidden" name="currency_code" value="USD">
<input type="hidden" name="bn" value="PP-DonationsBF:btn_donate_SM.gif:NonHostedGuest">
<input type="image" src="https://www.paypalobjects.com/en_US/i/btn/btn_donate_SM.gif" border="0" name="submit" alt="PayPal - The safer, easier way to pay online!">
<img alt="" border="0" src="https://www.paypalobjects.com/en_US/i/scr/pixel.gif" width="1" height="1">
</form>

How can I fix this?

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1 REPLY 1

Quandary
Advisor
Advisor

The donation button code on your web page is the hosted version.  The code you posted here is the plain text or non-hosted version.  The plain text or non-hosted version works fine when a PayPal valid email address is added.   As for the button on your web page, the hosted code is a little harder to troubleshoot as it is protected meaning most of the code is stored on the PayPal servers.  The issue can be with your account or it's possible the button code info is corrupt on the PayPal end.  Suggest following - what type of account do you have and is it verified?   (It should be either a premier or business account and verified meaning you have both a bank account and credit card linked.)   If all of that is good, then go back to my saved buttons, delete the current donation button and generate a new one.  For now that's the best advice I can share.

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