Ordering online. Says "authorization failed." Then says pending in my paypal

ShaeBrown
New Community Member

On pacsun, I ordered a bunch of clothes and paid with my paypal with my visa gift cards. It keeps saying authorization failed. I tried a bunch of times. Then I go to my paypal account and I have four pending transations. What is up with this

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PayPal_Adrian
PayPal Employee
PayPal Employee

Welcome to the boards!

At this time, you may not be able to add or use some pre-paid debit or credit cards if we cannot validate the billing address associated with the card.  If you're experiencing a failed payment, your card may need to activate this service to be compatible.

In terms of the pending transactions, these would likely be the failed orders at the merchant.  They should cancel out on their own within thirty days (if they don't, let customer service know).

Thanks!

 

Adrian

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