Canada Post Refunds to me (the customer). Refunded by PayPal or Canada Post??

dangrenier
Contributor
Contributor

So I bought a shipping label on PayPal from Canada Post.  My printer decided to stop working then and there. I could not print the label so I canceled the order hoping for an immediate and automatic refund. No such luck.  On my transaction it shows "refund pending" for 2+ months.  It's like the refund is stuck in limbo.

 

I eventually got Canada Post on the phone and they say the refund has to come from PayPal. Tried finding that out from PayPal - no luck - and could not get an answer (so far). 

 

So. Should my refund come from Canada Post or PayPal?   If CP, how do I get it?  If PayPal, how to I get it? 

 

Thanks for your help.

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.