History - Can't see gross amount or fee

bleu-lavande
Contributor
Contributor

When I look at my history, I am only seeing 'net amount' not gross or fees. 

 

Is it maybe a setting? I am trying to do my accounting and am so frustrated at the moment.

 

Any help would be appreciated.

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2 REPLIES 2

snowshoe
Frequent Advisor
Frequent Advisor

The online report info is not best for canned reports however, you can download the info to a CSV file and import to Excel.

 

See this guide for tips:

https://www.paypalobjects.com/webstatic/en_US/developer/docs/pdf/pp_merchantsetupadministrationguide...

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bleu-lavande
Contributor
Contributor

Thank you, Snowshoe, for your response and the information about downloading to Excel, but I still don't understand why I don't see 'Gross' and 'Fee' in my history. Another member of my famiy has a Paypal account and she see 'Gross' 'Fee' 'Net Amount' as the last three columns. I only see 'Net Amount'. 

 

I still feel like maybe there is a setting or glitch in my account.

 

 

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