How do I link my ebay account to my paypal account?

tiny123
New Community Member

I'm trying to get shipping labels done through paypal for my ebay sales, however paypal does not auto fill customer addresses and tells me:

 

"The buyer's name and shipping address could not be pre-filled because your eBay username has not been added to your PayPal profile.

To add your eBay username to your PayPal profile, go to your PayPal Account Profile and click on the Auctions link in the Selling Preferences column."

 

I cannot find a selling preferences column anywhere, much less the auctions link I am supposed to click.

 

When I go into ebay and look at the paypal tab it tells me:

 

"Your eBay account is linked to this PayPal account for purchases"

 

So I am unable to link them through ebay...because theyre already linked....help?

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10 REPLIES 10

kernowlass
Esteemed Advisor
Esteemed Advisor

@tiny123

 

Do you have a business account? Only it may not show up if you only have a personal one.


Advice is voluntary.
Kudos / Solution appreciated.
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newfie
Contributor
Contributor

I have the exact same problem.

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LithoService
Contributor
Contributor

Hello,

 

I have the exacte same problem, been using Ebay-Paypal for years now without any problems, and this problem started about 2-3 weeks ago.

 

Anyone have any idea how to resolve this ?

 

The only work around is without closing my browser, close paypal tab that I opened, go back to Ebay and click again "Print Shipping label" and second time works.  Just odd that first time Paypal would not recognize me and second time it does.


Thanks

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dougsplace
Contributor
Contributor

I have the same problem with my paypal business acct.  (The tip about leaving the paypal browser open going back to ebay and clicking the print lables button again doesn't work for me.)  Anyone know of a solution??

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LithoService
Contributor
Contributor

Guess we can't find answers here or from Paypal, which is a real bummer.

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LithoService
Contributor
Contributor

Hello,

 

For some reason it worked today.  Adress and everything was already pre filled and was as it was always.

 

But another problem arose : For some reason Paypal did not link or send information about tracking and about it being sent to E-Bay as it usually does, so E-bay did not consider it as being sent, had to input manually that it was sent and tracking number.

 

Weir4d, fix one problem and create another 🙂

 

Have a nice day

 

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LithoService
Contributor
Contributor

Hello,

 

Nevermind my last message, got the problem again this morning.... 😞

 

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LithoService
Contributor
Contributor

Still no fix on this issue nor any response from Paypal.

 

Very annoying problem....

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hubbz
New Community Member

any fix yet?

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