Trouble Adding Bank Account

LadyPisces
New Community Member

I'm trying to add my bank account to my Paypal and I've received an error saying:

 

The bank information you have added is invalid or missing. Please try again.

  • You have entered either an invalid Institution Number or Branch Transit number. Please make sure the Institution number contains no dashes or spaces and is 3 digits, and your Branch Transit number is 5 digits.

 

But the information entered is CORRECT (both institution number and branch transit number) - I'm a little stumped about what to do or how to fix this?? I'm in Canada with TD Canada Trust by the way

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9 REPLIES 9

Randomiiza
New Community Member

I have the exact same problem. 

 

Please help. Gosh. PayPal. Please.

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hiway
Contributor
Contributor

I am having the EXACT same problem:  PayPal will not accept my TD Bank transit number and institution number.  Has ANYONE out there had this issue resolved??!?!?

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theory78
Contributor
Contributor

is your name on paypal exactly the same as it appears on your bank statment and not a shortened version (like matt for matthew) because that is considered invalid I think

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poorprovider
Contributor
Contributor

having the exact same problem with TD as of june 2, pp cs no help

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mirabel0505
Contributor
Contributor

I have been having the same problem, whereby I need to add a new bank account with my new business name for my bank account. I just get a message that says "You cannot add a bank at this time".

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Quill
New Community Member

Same problem as the rest of you. Why could this be, I wonder?

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problems2
Contributor
Contributor

I cant add my account either. I was on the phone with Pay Pal costing me long distance charges from Canada on my cell phone as they 'Walked me through it' I WAS doing everything righ - their 'walk through' didn't help.

 

I want to get my funds out of my pay pal...

 

Should I open another Pay Pal account under my husbands name and use his bank account and send my money that way? I would like a solution to this asap.

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LOTLEGIRL80
Contributor
Contributor

i want to remove my only bank account on here and add another 1. will i loose the money that is in my paypal account now?

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Xunguist
New Community Member

I had the same problem; number of caracters were correct, bank name correct.. and I still had this error message.

Then I tried the following:
Instead of just copy pasting the account number i typed it and it worked!

So just type the account number manually, hopefully this will help.

 

 

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