Account access is limited.

ichie
Contributor
Contributor

How can I resolved the 1st issue of  when they want me to confirm a credit/debit card number that I don't have any link to them? And also I try to put a new credit/debit card to resolved this but in says below the CAN'T DO when you have limited account.  

 

I Already sent a bulk of email to them but they more likely sent a generated email, because they have same answer with my different question that they pushed me to work with the list to resolved the limitation on my account that is imposible to fix because I don't have any credit/debit card link on PP to confirm.

 

What can't I do while my account is limited?

  • send money
  • withdraw money from your account
  • close your account
  • add money to your account
  • add or remove a card
  • add or remove a bank account
  • send refunds

1 Apr 15, 2015   Confirm your credit card     Waiting for your response Resolve

2 Apr 15, 2015   Change passwordPlease change your PayPal password.Information                   Submitted Complete

3 Apr 15, 2015   Update security questionsUpdate the information that we use to confirm you're the account holder.Information       Submitted Complete

 

Login to Me Too
13 REPLIES 13

Valentin111
Member
Member
Hey, i just receive some money from a friend and Paypal asked me to confirm that the merchandise was delivered. But he sent me as a gift... What can i do? I sent to Paypal an email to said all that things and they sent me back an auto response with the same stuffs.
Login to Me Too

kmac2
New Community Member

PayPal,  I've been trying to resolve this issue for the last 2 weeks with NO response to my emails.  Now eBay is threatening to send my account to collections.  This is very poor customer service.  My next step is to contact the Better Business Bureau.  I'm very unhappy with the way PayPal ignores customers request for help.

Login to Me Too

valdys
Contributor
Contributor

On 27 of October I opened PayPal account and on the same day confirmed a bank account. On the same day my sister tried to transfer the money in my PP account (to check the effectiveness) and my PP account was limited. On 27 of October and 24 of November additionally I sent all documents requested and still no response. It more than a month:  account limited and no response. What should I do additionally?

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.