HEllo
I opened an account on the 18 March with Paypal and verified the account online the business is in sales we are located in South Africa. The owner of the business sent the company about $3000 as it was easier and cheaper than the bank.
The business account is linked to a bank that we have being with for years. Anyway, we received an e mail saying that the account is limited and that we have to sent documents to Paypal. I sent;
*Proof of ID. (government issue)
*Proof of Address (bank statement)
*Corporation registration documents
*Company Profile
*Letter indicating the reason for the activity on the account
I was told it will be reviewed and the account will be activated. I made several phone calls to Paypal to assist but they where unable to assist saying they have not received the documents. Later on I received an e mail saying that the account is blocked and all funds have to be refunded or blocked on the account for 3 months.
I can not understand why Paypal would block an account for legitimate transfers. Even with all the extra documents that can be verified. Even with the owner!!
How can we rectify this, as we have overheads to pay but are being financially strangled by Paypal.
Does every transaction to South Africa get treated like this. Must one mention that the founder of Paypal Elon Musk is South African!!! Poor service!!!
REALLY REALLY!!!
