How to fight against a chargeback?

elksama
Contributor
Contributor

Hello, I'm recently been scammed with a chargeback by my buyer, not only me but 4 other people. All 5 of us are left in the negative balance because of this kid. All our sales were about a little over a month ago, and then recently we got chargebacks from the same buyer. I have already sent paypal the evidence that the package already arrived there, the receipt to show the day it was mailed and the insurance amount matches the amount he paid. I have also sent pictures of the buyer agreeing to buy and the message of him saying it was sent, and also pictures of the other victims getting the chargeback by the same buyer and also pictures of the hats in my possession before sending and pictures of him reselling all our stuff. I know paypal is notorious for siding with the buyer, but in this particular case, paypal should CLEARLY see that this is fraud against 5 of their members, what are the chances of us winning our cases? The buyer has responded saying that he already called his credit card company to fix the charge backs but nothing has happened and this was on Wed right before the holiday, Then now he isnt replying anymore. What should we be doing now? We've all sent the evidence in.

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1 REPLY 1

MarkDaniels
Contributor
Contributor

I just got off the phone with Paypal and have a  Alaskan woman who after 3 months had a chargeback filed against me for the extra shipping  and cost of the items. $387 and then paypal added a $20 dollar charge for each sale  for good measure. This is out and out thievery, the woman has said in emails to me that she is trying to clear it up but I think she is lieing to me. Also found out that emails are not admissiable since they can be doctored by the seller. So her telling me that the charges are legitimate in emails means nothing.  I really think there is no recourse and I will be out the money as you probably will also. I think Paypal just pays lip service that they are trying to get us paid.  M

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