Known Issue: Payments not appearing on sender or receiver's account

[PayPal_Frank]

Update:  Engineers are reporting the issue with transaction delays was fixed late last night (around 2am ET).  Typically a transaction may take a few minutes to appear in the account activity and we are back to that normal behavior.  Thanks for your patience during this issue.

Hi everyone,

Our engineers are aware of an issue right now where payments are not immediately appearing in the account activity for both senders and recipients.  We apologize for any inconvenience this may cause and our engineers are working to fix this as soon as possible.

This issue appears to be causing a delay in when the payments appear.  The transaction is initiated, it's just not appearing on the website for up to 4-5 hours in some cases (the time appears to be random).

I will update this post when we have more information and to let everyone know when the fix has been implemented.

Thanks for your patience and understanding.

- Frank

[fleaking]

same problem here! money sent but not showing up in the log...

[surveys4]

FINALLY! payment just showed up, hope this is a one time glitch, makes me leary of the other items I have up for sale now!! 

[ParagonNova]

Mine did too. I think it's just a huge delay or something like that.

[Reluctant-user]

Same is happening to me (UK). Buyer sent me quite a large amount about 13.00 today & there's no sign of it in my account or in her transaction log.

Time Paypal sent an e-mail explaining what the problem is.

Show some respect for your customers, Paypal.

[privateryan]

I am having the same issue to (USA).. What a headache my seller will not send any product until it the payment post and I need this ASAP.. Can someone at paypal please explain why my bank has been charged but the transaction is not showing up in my activity log? sn- the seller has a confirmed paypal account and the email used is correct..

[blord75]

The PayPal rep said they are working on it.

I only hope that eBay will remove any negitive dings I get because of this "glitch"

[HHandmade]

Jumping on the bandwagon.. also having this issue with a payment received early this morning around 8-ish. Not showing in my log, but shows as paid in eBay. Another payment received about an hour ago is showing fine, but that old one is still 'lost'

[AdamSmith]

Also having the same problem. Double payments made because if this. 

[B3T]

Same problem here!

Money sent but not showing up in the log...

(2 Payments)

[biologix]

Clients are making payments, but not showing up in the activity log as well as not receiving email notification. It is creating biggger problem. Please fix ASAP.