Macys Payment

Ievgeniia
New Community Member

 I have tried many times to buy on macys.com BUT I get only

 

Sorry, we can’t complete your purchase at this time
Please return to the merchant and choose another way to pay.
 
Please help me!
 
PS I have Debit card on PP account.
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1 REPLY 1

PayPal_AshleyP
Moderator
Moderator

Hi Ievgeniia,

 

I'm sorry to hear about the difficulties you've experienced when attempting to send a payment to Macys.com.

 

From what you've described, it sounds like your payment may be being declined by our internal security model. You can read more about that here. For additional assistance, I recommend reaching out to our teams at 1-888-221-1161 or on Twitter or Facebook .

 

-AshleyPHeart

If you found my reply helpful, please accept it as a solution. Thanks!
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