Money withdrawn from bank account even though I had a paypal balance
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Did you have sufficient funds in your account balance to pay the total amount?
Here's how PayPal normally uses funding sources:
PayPal will first look at your PayPal Account balance, if you have insufficient funds, PayPal will then take the funds from your Bank Account. PayPal will do an instant transfer from your bank account assuming you have a current linked and confirmed credit card. If the card is not current or no card, then the transfer from your bank account to pay for the purchase can take a few days, possibly up to 4 days for US Accounts.
If you have a credit card and no bank account, then the credit card will be used. This all happens assuming you don't elect to choose a funding source. Note, If you have both a bank account and credit card, you can choose to pay with your credit card on the PayPal Checkout screens by using the pay with another source option. There you can select your card from the dropdown.
It is possible to pay using the funds in your Account balance and the remainder with a credit card however, you must first elect to pay with your credit card. Your available balance will be used up and the remainder is charged to your card. As this now looks like you've sent a single payment, you remain eligible for Buyer Protection. You would not be eligible for Buyer Protection, if you paid for the item with two separate transactions.
What you cannot do is split a single payment between 2 bank accounts, 2 credit/debit card accounts or a bank account and a credit/debit card account. In addition, you cannot split a single payment between 2 PayPal accounts.
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Just wanted to jump in here and say "welcome to the PayPal overdraft club!" and that you're not alone with the PayPal causing overdraft issues, you're about the umpteenth person to report the issue on this board, and so far, no one has received any kind of a resolution/answer from PayPal, through e-mail, phone, etc. I got smacked with 13 overdraft fees because PayPal didn't let me choose which payment method to use, they didn't even give me an option, they just chose it for me. I was wanting to pay with a credit card I had on file that had plenty money on it...sure is odd that this is happening to so many people and we're all getting the brush off...surely someone will hear our plea, I hope???

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