PAYPAL INST XFER NSF RETURN FEE $19.00

ringo24601
Contributor
Contributor

I have had TWO of these sort of withdrawls in my bank acount in the last 8 days. What is this and why am I getting it?

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6 REPLIES 6

profdata
Frequent Contributor
Frequent Contributor

Sounds like you used Paypal to make a payment and did not have the funds in your bank account.

 

It bounced so your bank charged you $18.00

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ringo24601
Contributor
Contributor

That would explain the first one because that was indeed the case. however, the very next day I put money in my account. I have not spent more money than I have since then. So why do I have ANOTHER fee? Everything has been good with the item I purchased since I put money in my account so I don't understand what could possibly cause this....

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mderek
New Community Member

THEY HAVE HIT MY ACCT 5 TIMES ON A COMPLETED PURCHASE!!!


CLASS ACTION ANYONE???

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ringo24601
Contributor
Contributor

turns out they gave me ANOTHER overdraft fee on that item, even though I canceled the purchase, and was refunded, and ALL of that shows up on my paypal account. I emailed them about it and  if they don't refund the last overdraft fee and stop doing this I am going to pursue legal action.

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PayPal_Andy
Moderator
Moderator

Hi ringo24601-

 

Very sorry to hear about the difficulties you've experienced with your account.  From the information you provided, here is the most likely chain of events.

 

As profdata stated (and it seems you agreed with), when you first made your payment, there wasn't enough in your bank to cover the transaction and your bank charged you a non-sufficient fund fee.  When PayPal receives a return from the bank in this manner, we attempt to collect the money from the bank a second time.  This is a fully automated process that we don't have the ability to stop.  If your bank charged you a second fee, that would seem to indicate that the money wasn't available before we attempted the second attempt.  😞

 

For the fees themselves, you would need to work with your bank on those. PayPal doesn't charge someone for having insufficient funds, so any fees associated with the transaction would've been charged by your bank.  If you explain the situation, I would hope they would be willing to return those fees, rather than profit from the situation.

 

Andy

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thenigelian
Contributor
Contributor

Hi Andy,

What did you find out when you were going to check on disabling the Bill Me Later nag screen over a year ago?

 

https://www.paypal-community.com/t5/Bill-Me-Later-Archive/Tired-of-having-to-opt-out-of-Bill-Me-Late...

 

Thanks

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