Pending Balance

[Evronium]

This Might be the wrong Board But Well

My Problem is that .. My Account Type is "Personal" But when i recieve money it goes into pending balance, Well i just asking why does it go to pending balance? Why doesn't it go to paypal balance automatically like my other accounts..

I Am Not Business, I dont use this account for selling! but i still get money in Pending Balance, I tried contacting customer service but was no hope

Thanks

[kernowlass]

@Evronium

Where is the money coming from? Is it from sales or from ebay or from mates?

Also what do you mean by other accounts? You are only allowed a max of 2 paypal accounts and only then if x1 is personal and the other x1 is premier / business.

[Evronium]

@kernowlass

The Money Comes from Mates on the paypal,His account is Premier, he just send me money as gift.And what i meant with another account that it is different username.

I have tried to get money from 2 different Friends, They both tried to send as Gift

[kernowlass]

@Evronium

Is he using the friends / family option when he sends the payment? Only if so then it definately should not be pending UNLESS he has sent an echeque.

Are the friends in the same country as you and not sending in another currency?

Also are you in the U.S? Only some countries can't send or receive gift payments.

[Evronium]

@kernowlass

Well He did try sending as Family / Friend and it sent , Also he tried Pay for goods and its the same

No,My friend is from sweden and i am from Egypt, He is sending in Euro And my Paypal Balance is in Dollar

I tried Euro balance but its still the same tho

And Thanks for the reply 🙂

[sandypurins]

@Evronium

Click on the payment to see if there's information about why the payment is pending... it should be near the top of the transaction details page. Also click on the pending balance amount on your PayPal Summary page... the next screen may have information about why the payment is pending.

Check your PayPal "payment received" email messages to see if they contain information about why the payments are pending.

-Sandy

[Evronium]

@sandypurins

First of All , Thanks for Replying 🙂

After Clicking my Pending balance amount on Paypal Summary, This Appeared

"Payments you receive go to your pending balance. Payments in your pending balance belong to you, but you can't use them or withdraw them. After you have a successful selling history with us, payments you receive go directly into your available balance shortly after they're sent, as long as your customer hasn't reported any problems with the purchase."

Then a Table of payment Information... Like Type, From/To, Name/Email, Data,Status,Details..

I Found nothing in the Transaction Details but the buyer name and such..

i found this in email

Your payment is pending - please process this order

Payments you receive go to your pending balance for 30 days. Payments in your pending balance belong to you, but you can't use or withdraw them. After 30 days, pending payments go to your available balance, unless PayPal is holding amounts for another reason, as specified in the PayPal User Agreement or other agreement that you have entered into with PayPal.

Ship to address:

Address of the guy who paid

[sandypurins]

@Evronium

It looks like your payments to this particular account are subject to PayPal's funds availability (holds) and have a 30-day hold period. More information about that is here...

https://www.paypal.com/us/webapps/mpp/security/accessing-funds-problem

https://www.paypal.com/us/webapps/mpp/brc/funds-availability

You will probably need to contact PayPal customer support to learn the specifics about why your account has these holds and when they will stop.  It could be related to having multiple accounts with other names.

-Sandy

[Evronium]

@sandypurins Thanks for replying Well,im really confused about what to do, I tried to contact paypal customer service several times,but they just went on explaining what is a pending balance like 5 emails and got same reply from them,so what you suggest doing, kinda feeling too hopeless, if thats the case then I will have to wait 21 days, I will try to close my other account and try again,mifht be the problem

[sandypurins · Accepted solution]

@Evronium

Call PayPal customer support for assistance... log in to your PayPal account, click on the "Contact" link which is at the bottom of most PayPal pages and select the "Call Us" option... the next page will provide you with a passcode and the PayPal phone number for your account.

Other contact options are Twitter via @AskPayPal https://twitter.com/askpaypal or Private Message on PayPal's Facebook page at...

https://www.facebook.com/PayPal

-Sandy