Refund time question

Orcbow
Contributor
Contributor

 

I ordered an item from Bass Pro in February using my Paypal account. I ended up returning the item in late February and was told it would be credited back to my Paypal account within 5 to 10 business days. I waited a month and nothing ever showed up. I sent an email to Bass Pro about the refund and they said it had been issued. I then sent an email to Paypal asking for some answers and received only the automated response. Waited a couple of more days hoping that that was not all that would be sent to be but it was. I tried again on the 7th of April and again got the same automated Email. I replied to that email like it said to do if my questions were not answered. A response never came from that email. I tried muddling my way through the automated phone service and got a little frustrated with it and not able to find out how to contact a living person. After that I contacted Bass Pro and promptly reached a living person. I asked them when the refund was issued and they told me they put it through on March 1st 2013 and it was listed as successful. I am at a loss on how to get my money back since it has been well over a month and a half since the refund was issued and nothing has come through Paypal. At what point do I give up on ever getting my money refunded to me because right now my patience with Paypal has worn thin. 

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11 REPLIES 11

Orcbow
Contributor
Contributor

Found the problem and my money is going to be credited in 2 to 5 business days. Thank's again for your help and this looks like one less thing I need to be concerned about. 

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kernowlass
Esteemed Advisor
Esteemed Advisor

Great, so glad you sorted it.   Smiley Happy


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