Unable to make international payment

Chrisandjax
Contributor
Contributor

Hi I keep getting the following error message, it appears to be when i try to make a payment in another currency as I've been able to make a payment in my own currency for another purchase.

 

We're sorry, but we can't send your payment right now.

 

Any ideas what this issue is?  I have enought money in my paypal account to make this payment.

 

Cheers 

Chris and Jax

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Chrisandjax

 

If you mean you have funds in your paypal account balance then they need to be in the currency of the person receiving those funds.


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Chrisandjax
Contributor
Contributor

Hi 

 

thank you for you reply.  But I'm not sure that's quite right as I have sent numerous interational payments in many different currency's.

 

As previously mentioned I'm able to send other Stirling payments but it's not accepting the Euro at the present time.

 

 

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Chrisandjax

 

Yes you can make as many international payment in any currencies as you like from your bank account OR credit card via paypal.

 

All i am saying is that if you are using your paypal "balance" then it has to be in the currency of the person you are sending to.


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