No you have got it all wrong or i have put it across wrong, the payment sent to his paypal is fine that is not the problem, the problem is due to his checking account being hacked last year his paypal was limited "due to suspicious activity in bank account linked to paypal" they limited his paypal without asking about "the activity" in his bank account so he has had to wait since last summer to be allowed access to his cash but due to what happened with his bank he closed his bank account but now paypal have made him wait all this time and said he could only withdraw his paypal balance to his bank (which he no longer has) or he can be sent a check (which he can not cash due to not having a bank account) so his only other option is to spend his cash online but when he tried to paypal blocked the payment, all he is asking is now he finally can access his cash (and let us not forget here this IS HIS OWN CASH) he wants to be able to spend his balance online to buy a gift for his grandson as he doesn't have a bank to withdraw the money to, it is like paypal are making it impossible for him to spend it i have a feeling they are doing so due to what happeded to limit his paypal in the first place, they are making him pay for something that was not his fault and it is very hard to see him so worried as he does not understand why he can not spend his own cash online, i know i am wasting my time writing yet another mail and know the reply will be yet another 'the balance can be withdrawn to a bank account or we can send out a check" which has been the reply everytime for over a month but those options are no use to him nor can he go to open a new bank account he has recently had surgery on his throat, is it really to much to ask for an elderly man to be allowed to use HIS OWN CASH online ? I hate having to tell him again and again i am sorry Grandpa they said no again.
