Wrong Billing Address

sgg4
New Community Member

PayPal keps resetting my default billing address to an address I have not lived in for years.  I forgot to manually change it when I was buying plane tickets, and the transaction went through.  Will this cause problems?  Can I change the billing address after I complete the purchase?

 

Thanks!

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3 REPLIES 3

PayPal_AshleyP
Moderator
Moderator

Hi sgg4,

 

It sounds like your old address is still marked as your "home" address. Before removing this address, you will need to update the billing address linked to your credit/debit cards and then mark that new address as your "home" address. Once updated, you can then remove that old address.

 

As for changing your address after the purchase has completed, that wouldn't be a possibility. Smiley Sad I would recommend reaching out to the merchant directly to see if this will cause any issues from their side.

 

-AshleyPHeart

If you found my reply helpful, please accept it as a solution. Thanks!
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Snorch
New Community Member

I have the same problem, and have changed the card addresses and tried to mark my new address as my billing address, but it keeps telling me to go back to my cards and change those - but they're already done!

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Snorch
New Community Member

I found the answer to my own problem - if I want to change my billing address, edit the "Primary" address.

 

You must ALWAYS have a Primary adress.

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