Facebook payment problem

Kitkatt
Contributor
Contributor

I can't run ads from my power Editor. I get the notification that I should add a payment method. I already did but I still get the notification that I should choose a payment method. I contacted PayPal they said the problem is with Facebook. I contacted my bank and they told me Facebook should solve this problem.
Please tell me what is going on.

I tried that form u are supposed to fill in n then got a message that they could not access the problem.

Facebook is a big disappointment right now

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Did you have you payment method entered when you were told to add a payment method?

 

Try removing the payment method, save.  Sign out. Clear browser cache and cookies. Quit browser.  Shut down device, restart.  Leave FB/power editor alone til next day, sign back on to FB/Power edit, add payment method back.  Don't know for sure it it works but try it out.


Kudos & Solved are greatly appreciated. 🙂

View solution in original post

Login to Me Too
4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@Kitkatt

 

PayPal they said the problem is with Facebook. I contacted my bank and they told me Facebook should solve this problem.

 

So suggest you ask FACEBOOK.

 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Kitkatt
Contributor
Contributor

I tried to contact them but I don't get any reply, I am just taking from one page to another with lots of unuseful information

Login to Me Too
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Did you have you payment method entered when you were told to add a payment method?

 

Try removing the payment method, save.  Sign out. Clear browser cache and cookies. Quit browser.  Shut down device, restart.  Leave FB/power editor alone til next day, sign back on to FB/Power edit, add payment method back.  Don't know for sure it it works but try it out.


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Brit-PH
Contributor
Contributor

I just created a post on this exact matter. I spoke with FB ads account, they informed me it is a on going problem with Paypal right now, and they are fully aware of this worldwide problem. In fact this has been on going. See you posted this in March. Did they fix this for you?

 

Mine is also going though the same problem right now. If you did fix it, kindly letting me know what you did?

 

Thanks

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.