Green font?

kermodi
Contributor
Contributor

I have two refunds showing in my account.

Both have plus signs (+) beside them.

Both are shown in GREEN font.

 

What does that mean?

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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

That you received funds into your account.  Including refunds.


Kudos & Solved are greatly appreciated. 🙂
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kermodi
Contributor
Contributor

 

Weird thing though - the money wasn't actually there, even though it showed in green font with the plus sign (+).

 

Two days later it was refunded to my credit card.

 

Sorry - don't mean to be an ingrate - just confused.

 

A chart or 'legend' would be helpful on the PayPal site.

 

Thanks very much for responding.

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

Here are refund statuses:

https://www.paypal.com/us/selfhelp/article/where-is-my-refund-faq1212

 

Here are payment statuses:

https://www.paypal.com/us/selfhelp/article/what-does-the-status-of-my-sent-payments-mean-faq1211/5

 

Or go to www.paypal.com/history and scroll all the way at the bottom.  

 

No idea.  This is user to user forums so we do not have exclusive knowledge of PayPal insider stuff.  Since they updated the UI, they left out some things and are taking their sweet time porting this info over from the old site.

 

You can get more info at the help center and typing keywords like Status in the search bar:

https://www.paypal.com/us/selfhelp/home/

 

 


Kudos & Solved are greatly appreciated. 🙂
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