How long does it take for a refund to show on my visa gift card?

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Contributor
Contributor

I bought a Vanilla Visa Gift card for $400 and linked it to my paypal account. I paid for something with that money, but canceled it, so I got a refund. On paypal, it says I was refunded $400, but I checked my gift card balance and I have $0. In the transactions, it has 400 dollars under the "-" sign and it says "Pending - PAYPAL *CARDENCY". How long does it take to show on my card?? I was refunded 3 hours ago.

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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Refunds to cards take up to 30 days.


Kudos & Solved are greatly appreciated. 🙂
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

This is according to the card website:

 

How are merchandise returns processed?


If you are entitled to a refund for goods or services obtained with your Card, you agree to accept credits to the Balance on your Card in place of cash. The credit will reflect on the Card within 30 days.

 

Note: Any credits that exceed the face value of the Card may be declined or take up to 30 days to process.


Kudos & Solved are greatly appreciated. 🙂
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kayddd
Contributor
Contributor
I'm having the same issue, did you ever get your money back and how long did it take??
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