Hi, everyone. Thank you for you replies.
I opened a ticked and talked on the phone to a customer representative.I received two different answers. During my phone call the representative says that the sender chose to send the transfers in euros , which in fact is not true.
In my ticket reply, another representative says that the transfer received by me was in USD, when in fact it appears as euros in my history. I decided to accept the transfer as it is, in euros, and open an euro currency for the money to appear in my balance.
Don't know what to thing of this situation anymore.
During this error with the automated conversion i lost aproximately 18 $. The exchange rate used by paypal to automatically change USD to EURO is much lower than the official one, used by banks. That's in addition to the second conversion when withdrrawing the money to my debit card, that's in Romanian RON, which I'm aware of and I understand it's normal.
This isn't the first case of this happening. It happened to other 2 transfers received from the same person in the US. For those two first transfers didn't really receive a clear answer from the support.
The last 2 transfers were bigger sums. That's why I decided to take measures and contact Paypal by all means of communication.
I'm still waiting for a clear answer from Paypal. No one from the customer service has been able to offer a clear explanation. The two answers I received are totally opposite. One is blaming the sender for not being careful and choosing to send Euro instead of USD and the other stating that I received USD and the transfer was sent in USD, when everywhere in my history these appear in EURO.
For any future transfers, I'll send an invoice first, as suggested by "sharpiemarker", to try and avoid this error and hope no one else would have to go through this.
