Not being able to pay for an item on Depop

RhianSummer
New Community Member
Hi 🙂 I’ve been a user of Depop for a long time now, and PayPal of course. But I have my first problem 😞 I’m trying to buy a lovely dress off of a seller and when I got to buy it does the usual, connecting me to PayPal, to pay. But this time every time I try to it says we’re sorry things to appear to be working at the moment, there’s also two options to try again (which doesn’t work) or return to merchant. This had been like this for the past couple of days now, luckily the seller has reserved the item for me but I don’t think she is going to any longer 😞 Thanks in advance! Help a girl get the dress
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1 REPLY 1

Snow-Cat
Advisor
Advisor

One option:

Try refreshing your web browser by deleting your browser's cookies, temp files, history and cache, then close the browser, reopen it and retry your purchase.   Another option is to try a different web browser ... sometimes cookies and temp files can cause unexpected results.  

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