Option to pay for goods or services is no longer available

madderthanhell
Contributor
Contributor

So I have now been on hold to Paypal for an hour and 25 minutes after the recording said hold was between 11 and 20 minutes.  I sent an email to Paypal and received a cookie cutter reply on how to use the website, which I know how to do since I've been a member over 10 years.  They obviously didn't read the e-mail to understand the actual problem.  When I go to "send and request" I no longer have an option to "pay for goods and services".   I just get a page that states "send money to" with a field for the payee's Paypal address.   It simply defaults to sending payment via sending money to family and friends and wants to charge me for the paypal fees as the buyer.  Any help in determining this problem would be greatly appreciated as customer support on Paypal seems to be non-existent. 

madderthanhell

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.