Paypal chargeback!!!

[Freelance42]

Hello i got a paypal charge back but i already had removed my credit card from the paypal account can paypal take my money and after this ?

Also paypal send me a email that if i dont reply to the case within 10 days they will take the money i go to resolution center but i dont find respond option as they say at the email.

I asked on contact us support but the reply was an automatic one and did not helped at all.

So what is paypal thinking by this chargebacks thing when they cant even manage to make real people reply at contact us ?

Please guys reply i worked hard two months for those money and after i sent the files to the buyer after some minutes he requested charge back from paypal trying to run with the money....

[DPCreations]

To answer your question, yes, PayPal cant take your money and put your account into negative.  You acocunt would then be limited and, if you don't fund the account, it will be sold to a collection agency for recovry.

So, what really happened?

[Freelance42]

Yes i am a web developer and i was developing a script for someone since two months at the end i delivered the item to it and he said thanks then after around 15-30 minutes i receive a charge back case from paypal opened by him...

Even after product delivered he wanted to take the money and run away....

I managed and removed my credit card from the account.

But am i safe from that scammer now ?

Can he still take the money and after credit card is no more linked at the account ?

What happens if the balance remains negative and i dont agree to refund that scammer ?

[DPCreations]

Is this what happened?

Someone paid you for a service; you delivered the service.

Now the customer filed a dispute with PayPal.  What was the dispute?

[Freelance42]

He sent it with the reason that did not receive the item...

[DPCreations]

Well, you have no documented proof of delivery, so you will loose the case.

PayPal requires online tracking number to show delivery.  

There is no seller protection for virtual sales.

With services you need a binding enforceable contract with the customer--enforced outside of PayPal.

In your case you are responsible for the refund and also the $20 chargeback fee.  You will not be able to use your PayPal account until you settle the debt.

In future it's best to no not use PayPal for virtual sale.  Also, if you settle a case before the dispute closes you can avoid the $20 chargeback fee.

And, always keep funds in your PayPal account sufficient to cover the most recent sale, just in case of a dispute.  It's good financial management.

[Freelance42]

So you guys are sure 100% that money wont be deducted from my credit card now because i have already remove the card from paypal ?

[DPCreations]

Generally, PayPal will not force a recovery from your backup funding source to cover a debt in your PayPal account.

The debt itself is a serious matter and you risk losing your PayPal accoun if you don't fund it.  Debt collectors WILL find you and collect the debt.

[Freelance42]

Debit collectors?

[DPCreations]

Well, just a typo.  Corrected to DEBT.

Sometimes a little typo can alter the meaning drastically.  🙂