Paypal not crediting my credit card for a cancelled charge

[redhawks2]

On May 11th,I used Paypal to pay for an item at home depot but the item was not in stock so Home depot cancelled the transaction. Paypal should have credited the money back to my credit card but they haven't. I called Paypal over a week ago to find out what was the problem and they assured me the money would go back to my credit card. So far, no credit. This is the first time I have had a problem with Paypal so I hope they can resolve it but I am not hopeful. The Home depot transaction will be the last transaction that I use Paypal for.

[ReedFam2000]

I'm having the same issue but with AT&T. They say they sent it back to PayPal two business days ago and still nothing 😞

[FTS]

How your money is refunded depends on how you made the original payment.

• If you paid with a credit card, the money is refunded to your card. If the card you paid with is closed or invalid, the money will still be refunded to your credit card account.
• If you paid with your bank or PayPal account balance, the money is refunded to your PayPal account. After you have received the refund, you can withdraw money from your PayPal balance to your bank account.
• If you paid using a credit card and your PayPal account balance, the amount paid by credit card is refunded to your card. The remaining amount is refunded to your PayPal account.
• If you paid using PayPal Credit, the amount is refunded to your PayPal Credit account.
• If you paid with a debit card, the amount is refunded to your debit card. If the refund cannot be applied to your debit card, it will be applied to your PayPal balance.

Refunds to credit or debit cards can take up to 30 days depending on the card company involved.