Hey missaudreyfrenc,
I'm sorry to hear about the trouble making purchases, I understand this can be frustrating and I'll provide whatever details I can to help. It sounds like you may be encountering our internal security, which can sometimes require a backup payment source for checkouts based on risk. If this is the case, you would need to add a debit, credit, or prepaid card to make the purchase. I understand this may be an inconvenience, but we wouldn't have an option to bypass this as it is an internal security measure.
One alternative that works for many people is to add the debit card connected to your bank that you use on file. This would count as a backup card and should hopefully allow the payment to go through for you.
- Ashley M
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
