Return Issues at Chicos When Paying with PayPal

Buying1
New Community Member

I made an online purchase from chicos this month and when I went to the store to return some of the items they would not allow it because I paid with PayPal. Had I used my credit card I could have returned at my local store rather than go to the trouble and expense of mailing the items back. Is this a problem with other online retailers too?

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3 REPLIES 3

DPCreations
Frequent Advisor
Frequent Advisor

Not specifically, but you really need to check the return policies for any online purchase from an online store which also has a lot walk-in store.  Some allow in-store returns; some do not.  Some will refund with method of payment; some will refund as cash.  Some will not refund for certain types of payments.  The fine print details of the online retailer really do matter.

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Buying1
New Community Member

Rather than reading the fine print for retailers online shopping it will be easier to just use my credit card rather than PayPal 

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DPCreations
Frequent Advisor
Frequent Advisor

Totally agree, never use PayPal as funding for a purchase when you can use a credit card direct.  Passing the payment through PayPal just complicate all situations.

 

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