TigerDirect Purchase - Being charged $300 and Order not processed!!!

tha
Contributor
Contributor

I've just ordered a graphics card from TigerDirect for $300 and paid them via PayPal.

 

The strangest thing is I have never received any confirmation email but I was charged for $300 after answering several security questions on PayPal !!! Have been waiting several days with no clues, today I tried to check for my order status on their web site, but the web site requires me to have an order number to contact them. But how can I have an order number while they didn't send any order number to me after charged me money for two days?

 

I am so disappointed with this behavior. If you cannot process the order, return my money. 

 

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2 REPLIES 2

sandypurins
Advisor
Advisor

@tha

 

The order number may be on the PayPal transaction details page.  Log in to your PayPal account and click on the payment to see the transaction details.

 

-Sandy

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tha
Contributor
Contributor

They've just processed my order today and I received an email with an order number. This order number is also displayed in a new PayPal transaction as Invoice ID (but it is not the same as Invoice ID in the original PayPal transaction - There are 3 related PayPal transactions on my PayPal account).

Anyways everything is good now.

 

Thank you.

 

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