A few things you can check - first make sure that email you received is not a spoof. Here's how:
* Forward the entire email to: spoof@paypal.com.
* Do not alter the subject line or forward the message as an attachment.
* Delete the suspicious email from your inbox.
* Never click on any links within the email or open any attachments.
Look at the email address domain and wording in the email, grammar, salutation, spelling, etc. If any of these are questionable, it's most likely a spoof.
Next, do you have any record of a transaction with this company in your Account Activity section ??
* If no, then the email you received may be a fake.
* If yes, you have setup a subscription or recurring payment unknowingly - here's how to check:
Login to your account.
Click the Settings (gear) icon near the top of the page.
Under the "Payment" section.
Select "Manage Pre-approved Payments".
Select the merchant whose agreement you want to cancel and click "Cancel".
Click Cancel Profile to confirm your request.
* Cancelling a subscription cancels all future scheduled payments of that subscription.
* A subscription can be cancelled up until the day of the next scheduled payment.
