Using secondary mobile phone number for sms verification during payments

[dvansteenwegen]

Hi,

I have added (and verified) a second mobile phone number to my account.

I'd like to use that as a second option for sms verification during payments with Paypal.

However, I only get my first (primary) number in the drop-down box.

Is this simply not possible, or should I perform some additional steps?

Thanks.

[Oregon11 · Accepted solution]

I believe just having an additional phone number attached to your account isn't enough. You have to register the additional phone number with the security key setup and then the additional phone number should show up in the drop down box. 

I hope this helps.

[dvansteenwegen]

That was indeed the case.

Stupid but I didn't think you'd have different lists of possible phone numbers for different functions.

Thanks!

[Oregon11]

You're very welcome. 

I'm glad you sorted it out.