An eBay buyer changed her mind about an item she bid on and sent it automatically back to me even though I do not accept returns. There was nothing wrong with the item. I had no issue with it as I can resell the item, get but now I am not given an option by PayPal to not return the shipping cost. She paid $33 for the item and $11 in shipping. I only made $33 on the item, I used the $11 for shipping, as shipping was not included. Why do I have to refund the client the $11? If I did that 10 times a month due to buyers remorse, I'd be short over a hundred dollars monthly. This money is coming out of my pocket and this is unfair. How can I refund her just the $33?
