Has anyone ever received their moneypak refund? (16 days still no check)

OpTicAveTheKite
New Community Member

My 80.00$ refund was issued on Feb 22 and money pak said that they would end the check and it would take 7 - 10 days but it's been 16. YES I emailed them and they said to call but when I called I got one of those automated things when I pressed 2 for "paypal" it just gave a list of faqs.

 

Just wanted to know if someone has gotten their refund well after 10 days or should I just call and lie to the automatic machine so I can speak to a real person.

 

This is extremely frustating because paypal is still recomeding this people and this moneypak thing doesn't even work, I needed this money for gas and an oil change and suddenly had to wait 16 days because my "information could not be verifyed) This is the last moneypak anything I will ever buy and I no longer trust paypal with my money.

 

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1 REPLY 1

PayPal_Susie
PayPal Employee
PayPal Employee

Hi OpTicAVeTheKite,

 

I'm sorry to hear about the delay in the refund.  You can view the status of the refund here:

 

- Log in to your PayPal account

- Click “my account”, and then click “History”

- Select “Refunds” from the “Show” dropdown menu

- Click “Search” and look in the “status” column

 

If you haven't received the refund, you may have to contact Green Dot. Here's the Green Dot phone number: 1-800-473-3636.

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