PayPal Credit vs. PayPal account

Denny63005
Contributor
Contributor
Does anyone know how to unlink PayPal credit from my regular PayPal account. I recently opened PayPal credit and discovered that all my regular PayPal transactions were now going to PP Credit vs. my credit card as it did prior to opening PP Credit. I've called the company three times but have no solution. My only solution may be to simply close out the PayPal Credit account. Any solutions will be appreciated!
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3 REPLIES 3

PayPal_Nicole
Moderator
Moderator

Hi Denny63005,

 

Thanks for posting the the PayPal Community Help Forum.

 

The PayPal Forum is a great place for general information, however when it comes to account specific questions, we are unable to assist in such a public arena.

 

PayPal Credit would be happy to assist by social media viaTwitter or Facebook

 You can also reach customer support at 866-528-3733  7 AM to 1 AM ET Monday-Friday, and 9 AM to 11 PM ET Saturday-Sunday.

 

Thank you,
Nicole
PayPal Credit
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farshure12
New Community Member

in your paypal account next to logout is the settings icon(a little wheel/cog). click on it, then scroll down to payment settings. click edit, then on the next screen choose how to pay in stores, and/or pay other sites: (choose payment method at checkout)

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readbabyread
Contributor
Contributor

 I have had more trouble with PayPal credit after it's changeover from Bill Me Later. Now when you make a purchase on sites such as Petco.com you are met with a "pay with PayPal" button. You assume it's connecting to your PayPal acct. Seeing as PayPal Credit still resides at the url billmelater.com, one would assume the button linking the purchase to your acct would also say Bill Me Later.

 

As my PayPal acct is autopayed, I delete PayPal payment due emails. Then 2 months later, someone calls and says they are from PayPal and that my account is past due. I walk away confused...past due? I autopay. Yes, it was my mistake but I only make purchases from petco twice a year and, sadly, PayPal Credit only refunds once a year. Yes, I should have closed the account or removed it from payment options, but the confusion remains the same.  Is this not confusing to anyone else?

 

Want to be completely befuddled? Just click on the PayPal logo on any email you receive from PayPal credit. Where does it lead, you ask? It certainly must be to the PayPal Credit formerly Bill Me Later site - since that is the group with whom you are dealing with via email. But....NO... it takes you to the original PayPal website where you see your PayPal and PayPal Smart Connect accounts. In other words, every PayPal account BUT the one you're looking for.

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