Fanbox takes my money .... help!!!!!!

dragonvixen77
New Community Member

My father signed up for fanbox and you earn money through it ... i thought ... so my dad had asked if his money could be deposited to our paypal and we pay him, i have no problem doing that but now he's passed and fanbox is TAKING money out ..... how do i cut them off????

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11 REPLIES 11

snowshoe
Frequent Advisor
Frequent Advisor

Do you have a Billing Agreement setup?

 

Login to your PayPal Account.

  • Click on "Profile".
  • Click on "My Money".
  • Look for: "My Preapproved Payments".
  • You should see: "Manage the automatic payments, subscriptions, and installment plan payments I send to merchants".
  • Click on "Update".
  • Next, you will see all active and cancelled billing agreements/subscriptions listed on the screen.
  • Click on the service-name for further action.
  • You should see on next page terms of billing agreement/subscription, how much money you have authorized service provider to deduct from your account and few other details.   Most important is link to Cancel agreement, in case if it is active.
  • Note, when you click on Cancel, you will be prompted to confirm it once again.   Click "Yes".
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Blueise
Member
Member

I am currently facing this dillema. I have already filed a complain but im just wondering, that if i dont validate my fanbox account will it continue to take money from my paypal. please help!! Im really scared and i dont want any of this to happen in the future.

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DPCreations
Frequent Advisor
Frequent Advisor

I just did a little Google search of Fanbox and found that one needs to pay to be a member and have the possibility of receiving money (highly unlikely).  Now understand the problem.  Without any more research, it seems than one should be able to stop the subscription payments.  It would also seem that the user/member also authorized the payments, perhaps for lack of knowledge about the program and the thought of making free money.

Did the Fanbox user agreement explain the details in advance?  Did the user read the agreement?

My guess is that it will be hard to dispute authorized subscriptions?

 

Is my summary what happened?

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Blueise
Member
Member

Its just i shame i lost all my earnings (its a lesson learned) but im more woried if it would take more money from me? I have some few client that will soon pay me and i dont feel so secure anymore. Im scared that it would all go to waste. 😞

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DPCreations
Frequent Advisor
Frequent Advisor

Can't you close your Fanbox account and stop the subscriptions?

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Blueise
Member
Member

That is what i was wondering. Im trying to decide, if i close my fanbox acc. would it still continue to charge me? I just want to secure my paypal account so that no unncesary transaction would occur again. Im just so desperate for advice right now and still feel a lot gloomy for losing hard earned money.

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DPCreations
Frequent Advisor
Frequent Advisor

Check your PayPal subscriptions to make sure you can't also cancel there, along with Fanbox.

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Blueise
Member
Member

I have found  a blog here that says, if i close my funbox account it would also stop charging me.  http://www.thekonsulthub.com/how/how-to-remove-your-billing-info-from-fanbox-paypal-credit-debit-car... ). Can you somehow review it for me. Im having second thoughts. Is this blog genuine? Will this finally solve my problem? learned my lesson , now im being very cautious. you helping me is really really greatly appreciated.

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DPCreations
Frequent Advisor
Frequent Advisor

This link gives a little more information about deleting the acount, but first remove all credit cards and payment information.

 

http://www.thekonsulthub.com/how/how-to-deleteclose-your-fanbox-account-permanently/

 

 

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