Redemption code posting: Resolution case in my Favor

geoffofks
Contributor
Contributor

I disputed a case and won back $54.00..  I used $4.00 from my personal account, and that is refunded in Paypal waiting for my use.  I used a gift card for the remaining $50.00.  I won my dispute and the money was returned.  This was on May 15th, and today is May 26th.  

 

I made a couple of phone calls during this time, and the last time I called I was told the redemption code would be posted in my accout for the $50.00 within 72 hours.  Well, it isn't there!

 

Why can't Ebay/Paypal get this corrected?  Why haven't I received an email with a link taking me directly to my refunded Gift Certificate Redemption Code?  I found older Redemption Codes of which I am using them on gift cards I thought were zero balanced.  (That's a good thing)!  

 

Am I the only one would seeks and suffers in trying to search and find, for one, on how to get my redemption?  Much in the same way I had to endure pain and suffering in finding this page alone?  

 

I have been using ebay/paypal for a long time, and it seems to be getting NON-USER FRIENDLY!

 

Is there help out there anywhere?

 

Thanks.

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