So as many of you who have posted here, at one point has been or is in the same position as me. I sold some virtual goods to this guy for 184$ and as soon as I gave him the goods, he filed a claim for unauthorized transaction. It was filed within less than 2 hours of our transaction and to my understanding it was 11 pm + during his time. I have shown proof that the buyer has received the goods. Additional evidence was even provided that the buyer made the transaction and that it was not unauthorized and I know this because the puzzles don't add up, I will post my evidence and you can judge for yourself below.
Any who, yesterday my case had ended and all I got in email from paypal was that the case is closed and to go the resolution center to see the details. I head over to the resolution center and there is no detail wtf?? All it says is case is closed. Okay so case is closed, who won?? doesn't say that I win or the other so I click on the case closed in blue font, linking me to this https://www.paypal.com/us/cgi-bin/webscr?cmd=_rescenter-status-flow-unauth-spoof&cid=PP-002-324-714-... still does not tell me whether or not I have won the case or lost, therefore, I went and done my own research and to my understanding I have lost the case because I am not under SPP. I lost this case of 184$ because the goods were virtual goods and virtual goods are not qualified for SPP. What I don't understand is how is so lacking in service and care for their sellers. I was 100% sure that I would've won that case with all the evidence that I had submitted so I took no further actions, however, I lost for whatever reason PayPal is going to make up. Whether or not I qualified for SPP, if you guys believed that I should've won that case, then I should have. Regardless if their bank rules in favor of their client, WE ARE YOUR CLIENT. without us, there wouldn't be people using paypal right now. If no one sells outside of corporations, nowadays, everything can be bought with a credit/debit card, WE ARE YOUR BUSINESS. Have your freaking lawyers fight in our case against theirs and stop being scared little bitches that will always be ruled over other banks. Now my question is Why the **bleep** are virtual goods not qualified for your SPP?? We are using the internet here, hello. The internet itself an intangible object so in this world where everything is intangible, where PayPal has started and got it's reputation from, shouldn't our intangible objects be protected? Well my real question is whether or not my case can be reopened or challegened again in which, a real freaking paypal representation will thoroughly investiage my case. Just because I do not qualify for SPP means that I lose the money automatically? When everything goes to show that the person has scammed me? Anyways, I will explain in detail my evidence below and others here can judge whether or not I deserve to win and my case ID is PP-002-324-714-602
(Since it doesn't have an upload bar for attachments, I will post a link to a image hosting website)
I dont understand why PayPal even have the word attachments when there is no uploading feature lol...
This was all done on the forum neoseekers.com
Evidence:
1. http://postimg.org/image/5989eoddb/
As you can see here, this person has approached me for the virtual goods and the price was set. It also shows the time and date for my time.
2.http://postimg.org/image/nyprz83fl/
You can see that he is rushing me for no reason. I was in the process of doing something when he rushed me and I had to wait quite a few for him to send in the payment. Took him 19 mins to send it, was probably looking for a way to scam me, in which he did.
3. http://postimg.org/image/m8puraxid/
This is when I have received the payment and proceeded with the trade. The game system for trading is a bit complicated, don't want to explain on how it's done.
4.http://postimg.org/image/jc0w4hfk7/
By saying 150 HB left, he is confirming that he received the items and is waiting for the other end of the deal which is the 150 HB.
5.http://postimg.org/image/iph0jaqor/
As you can see he has confirmed that he received everything and I have shown you everything from beginning to end and which nothing is edited as I allow you to see the start and end of each new conversation that was taken place.
6. http://postimg.org/image/ha74ictnb/
This shows his timezone of when he received my last message. After an hour or so he filed a claim for unauthorized transaction. By this time it was already past 12 am for him.
7.http://www.neoseeker.com/members/Nickyy/
This is the offical website of his profile and you can see that still, till this day he has never logged back on. If the buyer and him aren't the same person then why did he just randomly dissappear? As well, you can see his joined date. April 16th 2013 so if this transaction was unauthorized, you're gonna tell me that it took the owner of that paypal account 9 days to notify his credit issuer that his card has been missing or to even notfiy paypal? And it just so happens to be right after our transaction that he has filed an authorized transaction at well over 12 am. The first thing you do after losing your card is telling your bank, just like how if you had a car accident you would call your insurance right away not 9 days after the incident. I keep referring to 12 am because who the **bleep** pays attention to their money at 12 when they are either busy doing something ( having fun) or sleeping? No one says hey! I'm going to check my bank or Paypal before I go to bed. It would've taken the bank 3 business days for him to see that he has lost money from his bank, Paypal on the other hand is instant. People may check their bank, but as stated there will be no funds missing until 3 days later, and what is the likelihood of them checking PayPal as well? Also what are the chances that the person who took his card or info plays the same game as me and so it just happened that this account was created 9 days ago and the theft got lucky enough to have stolen a card, which was filed to be an authorized transaction 9 days later. The account has not been logged in since so it was most likely made for a scamming purpose. These things do not add up, yet I am the one to lose because PayPal is not doing their job to fully protect their sellers. Hopefully PayPal will see this and try to re-open the case and actually do something this time.
P.S. Sorry for the long post, I'd appreciate anyone who reads this and hopefully someone will find it helpful also if you think I am right, you can rule in my favor with comments below. Thanks in advance!
