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MariaElena11
Contributor
Contributor

Hello,

I deposit some found for online tradin through Paypal.Its been taken from my account but the online trader denided,saying its not on my name.So now im without foun.They said its sholud be on paypal account bot no there is no any sign for it..

Any help? Or I can say goodbye to the money?

Thanks.

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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

Which online trading site?  Did you add the right PayPal email address to the online trading account?


Kudos & Solved are greatly appreciated. 🙂
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MariaElena11
Contributor
Contributor

Plus500 Web Trader. Yes i give the right paypal email address.It was on ther site for pending till i verify my detailes.I did they said everything is OK, for the morning no deposit neither pending found. They said it was declined because different name (the account has to be on my name), but is everything on my name...Account card etc.

Now they say it should be on my paypal account,but no sign for this...

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

Check if these apply to you:

https://www.plus500.com/FAQ/Deposits/WhyWasDepositUnsuccessful

 

If not, call PayPal customer service for assistance, they can access you account.  We in the forums can't.

https://www.paypal.com/us/selfhelp/contact/call


Kudos & Solved are greatly appreciated. 🙂
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