I've opened up a shop on Etsy and I finally made my first sale.
A customer paid for the item with their credit card to my paypal account.
However, after setting up my business account with PayPal I havent seen any transaction or even a notification of the transaction with my paypal account. Everything on my etsy side looks good. but the payment is pending.
The payment should show instantly on the paypal account. What could be causing the problem is that the email address that was set up with Etsy and was used in the payments section in your shop, is different or not confirmed on your PayPal account.
my best advice is to check through both PayPal and Etsy to make sure that the email addresses match up and are fully confirmed. This will allow you to receive the payments.
Or another option is to communicate with the buyer and find out exactly which email address the payment was sent to from their PayPal account.
If the payment was already initiated, then it would have to be the email address on PayPal that needs to be updated/confirmed in order to receive that payment. You can add up to 8 emails to your PayPal account.
When a payment is initiated to the wrong email address it will show as 'unclaimed' and the sender will be able to cancel it on their side might be worth getting in touch with your buyer to make sure that they haven't cancelled the payment.
